Report: 41% of GRC Professionals Adopting Cloud-Based Technology in Post-Pandemic Recovery

Galvanize upgrades HighBond platform with artificial intelligence and automation capabilities, paving the way for the 70% of GRC professionals who have yet to adopt SaaS technology

Vancouver, June 2, 2021Galvanize, a Diligent brand and the global leader in SaaS governance, risk, and compliance (GRC) software, today announced new findings from a national survey of GRC professionals that position the 2020s as the decade when the GRC industry embraces advanced technology. The data uncovered a strong post-pandemic push toward the adoption of cloud-based technology and revealed the critical value GRC professionals bring to the C-suite, as well as the top concerns from, and the evolving role of, GRC professionals. The results were released at HighPoint, the GRC industry’s premier event.

As the GRC industry escalates implementing advanced technology, Galvanize announced an update to its flagship cloud-based HighBond platform. HighBond now uses machine learning, artificial intelligence, and robotic process automation to monitor risks and recommend new controls in near-real time, in addition to built-in cognitive capabilities and predefined solutions with configuration flexibility.

The need for this intelligent integrated platform is supported by the results of the newly released report, which assessed the views of GRC professionals and non-GRC professionals in related fields. It found that nearly half of GRC professionals (45%) are still using Microsoft Office tools to manage critical programs and documents.

However, there’s a light at the end of the tunnel: although only 30% of GRC professionals currently use cloud-based technology, 41% of survey respondents say they are planning to adopt it. Additionally:

  • 53% of GRC professionals say that, while their organizations now perceive them as being more valuable, the volume and scope of their workload has drastically increased, and resources continue to shrink
  • GRC software protects against increased workloads—only 39% of users reported an increased workload, which is far less than those who rely on Microsoft (61%) or on multiple point solutions (89%)
  • 63% of GRC professionals who use integrated technology have complete visibility into the risks faced by their organizations and how those risks tie back to their work; that’s twice as many as those who use Microsoft Office

“Much like we saw in the Roaring ‘20s of 100 years ago, the biggest post-pandemic concern is a return to the new normal,” said Dan Zitting, CEO of Galvanize. “The fastest route is through technology—especially for the GRC industry. The data shows indisputable benefits: more visibility into risk, decreased workload, and more efficiencies. It’s promising to see the strides GRC practitioners are taking to implement cloud-based technology so they can maintain their position as strategic advisors to their organizations.”

To read the full report, go to:

Survey Methodology:
Survey insights were collected by Galvanize through a Researchscape survey fielded between April 23 and 26, 2021, among 213 respondents in the US and Canada. Of these, 105 were GRC professionals and 108 were non-GRC professionals who worked in a related department.

About Diligent:

Galvanize is now Diligent. Diligent is a leading governance, risk and compliance (GRC) SaaS provider, serving more than one million users from over 25,000 organizations around the globe. Our modern GRC platform ensures boards, executives, and other leaders have a holistic, integrated view of ESG data, audit, risk, information security, ethics, and compliance across the organization. Diligent brings technology, insights, and confidence to leaders so they can build more effective, equitable, and successful organizations. For more information visit

©2021 ACL Services Ltd. ACL, Galvanize, the Galvanize logo, HighBond, and the HighBond logo are trademarks or registered trademarks of ACL Services Ltd. dba Galvanize. © 2021 Diligent Corporation. All other trademarks are the property of their respective owners.

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